Ember Star Doormat | 1' 6" x 2' 0" ft (45 x 61 cm) | Ref: B30184

Hand-knotted from wool, this doormat brings a bold, symmetrical medallion pattern to the entryway — five floral star motifs arranged for maximum visual impact in a compact space.

Key Features:

1. Densely knotted wool weave built to handle daily foot traffic.
2. Compact size, easy to fit into any entryway.
3. Hand-knotted craftsmanship rarely found in mass-produced doormats.
4. Simple upkeep — shake out or spot-clean as needed.

Why Choose This Doormat?

With a central rosette flanked by four star-shaped medallions, this doormat brings a lively, well-balanced pattern to a small, practical piece. The dense wool weave takes daily footsteps in stride, while the hand-knotted detailing gives it genuine handmade character you won't find in a standard mat. At approximately 45 × 61 cm, it's a great fit for entryways, hallways, or any accent space that could use a decorative boost.

At Tufora, we aim to ensure your order reaches you safely and on time.

Delivery Time
Orders are processed and dispatched within 5–8 working days after confirmation.

Shipping Areas
We deliver across the UK, Europe, and internationally. Please contact our support team for region-specific delivery information.

Free Delivery
Free shipping is available on all orders, with no minimum purchase or hidden delivery fees.

Order Processing

• Orders are processed Monday to Saturday.
• Orders placed on Sundays or public holidays are processed the next working day.
• Tracking details are provided once your order is dispatched.

Delays
Delivery may occasionally take longer due to weather, courier delays, or remote locations. We will keep you informed of any significant delays.

Address Accuracy
Please ensure your delivery address is correct when placing your order. Tufora is not responsible for delays or lost parcels caused by incorrect address details.

Damaged Parcels
If your parcel arrives damaged, please contact us within 48 hours of delivery and provide photos of the item and packaging.

Need Help?
For shipping queries or order updates:

📍 UK Office: Office 17262, 182–184 High Street, North East Ham, London, E6 2JA
📞 Phone / WhatsApp: +44 7490303287

Return & Exchange Policy (14 Days)

At Tufora, we want you to love your purchase. If you’re not fully satisfied, we offer a simple 14-day return and exchange policy for your peace of mind.

Eligibility for Returns & Exchanges

• Requests must be made within 14 days of delivery
• Item must be unused, unwashed, and in original condition
• Original packaging should be intact
• Proof of purchase is required

Non-Returnable Items

• Used or damaged items
• Customized or clearance products (if any)
• Items returned after 14 days from delivery

Return Process

To start a return or exchange, please contact us with your order details:

📍 Address: 3rd Floor, The Enterprise Building, National Highway, Lahore, Punjab, Pakistan
📞 Phone/WhatsApp: +92 333 1408691

Our team will guide you through the process.

Refunds

• Approved refunds are processed within 7–10 working days
• Refunds will be made through the original payment method (where applicable)

Exchanges

• You may exchange a product for another design or size (subject to availability)
• If the new item costs more, the difference must be paid
• If it costs less, the balance will be refunded

Return Shipping

• Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect

Damaged or Incorrect Orders

If your product arrives damaged or wrong, contact us within 48 hours of delivery for a free replacement or full solution